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★ Smart Pachinko & Smart Pachislot shipped worldwide from Japan — 7-day arrival warranty, English support, plain-box delivery
★ Smart machines shipped worldwide · 7-day warranty

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Shipping Fee Information

Door-to-door international shipping from Okayama, Japan. All customs paperwork handled in English. Typically 3-4 weeks to overhaul and pack, then 15-20 days in transit to the USA.

Russia: We are currently not accepting shipments to Russia. We apologize for the inconvenience.

Standard Machine — Shipping Fee by Region

Asia
Envío: $500
North America
Envío: $600
Central America
Envío: $1700
Middle East
Envío: $1500
Oceania
Envío: $900
Europe
Envío: $700
Africa
Envío: $1559
South America
Envío: $1700
Other
Envío: $1550

Large-Format Machines

Some machines have large protruding parts (character statues mounted on top, oversized panels). These require special crating or separate boxes, which incurs an additional fee. Most listings include the surcharge in the displayed price. If a machine you order needs more, we send a quote after checkout — no auto-charge surprises. See large-machine shipping detail for examples.

Shipping Multiple Machines

Shipping is charged per machine, and ordering several machines together does not reduce the per-machine rate. If the amount charged at checkout turns out to be more than the actual shipping cost, we refund the difference immediately. No action needed from you.

Customs Duties & Import Taxes

Customs duties are the buyer's responsibility and vary by country: US de minimis ended in 2025 so duty may be charged on arrival, EU/UK applies 20-25% VAT, Australia/NZ charges GST 10-15%, Canada GST/PST varies by province. Check with your local customs office or the FedEx International Resource Center for exact rates.

Add-ons & Peripherals

It depends on the add-on. Most small parts and options travel inside the machine's own box, so ordering them together with a machine adds no shipping cost. Larger or heavier add-ons cannot travel with a machine; they ship on their own and are charged by weight.

If you order a small add-on on its own, checkout may not charge shipping for it. In that case we work out the actual shipping cost afterwards and email you the amount to pay before we send it.

How We Calculate Final Shipping

FedEx prices by actual weight and dimensions after professional packing. The table prices are accurate for typical machine orders. If anything unusual is needed, we (1) pack and measure, (2) get a quote, (3) email you to confirm the adjusted total — before any charge.

Questions about shipping to your country? Contact us or message us on Facebook Messenger — we respond in English within 24 hours.

Need help? Message us
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