■ Return shipping fee
We will not be responsible for replacement due to damage or stain during delivery, replacement for incorrect delivery, replacement for initial defective products, etc.
■ Defective product
[Damage and stains during delivery, product mistakes, and other cases where we separately approve]
In the unlikely event that the ordered item is damaged or soiled during delivery, the item is shipped incorrectly, the initial defect, or if we otherwise approve it, please call or email us within 7 days after the item arrives. Please contact me. Please note that after that, we will not be able to accept returns or exchange requests.
After checking the stock status of our shop, we will exchange it for the same product, so we will promptly send you a replacement / replacement part.
We will also bear the cost of shipping and returning.
When you return the product, please be sure to return the enclosed items together.
In addition, we do not take any responsibility for the following requirements regardless of the degree or amount.
- Damage caused by product damage, deferred delivery, misdelivery, initial failure, etc.
- When installing the product, direct or indirect damage after installation, preparation of substitutes,
Costs required to prepare alternatives (including mental, time, and other intangible costs)